Welcome to Tremont Floral! By creating an account or completing a purchase with us, you agree to the following terms and conditions. These policies are designed to ensure a seamless and transparent transaction process.

Accuracy of Information Please provide complete and accurate information during the checkout process, including your name, address, and payment details. This helps facilitate a smooth transaction and timely delivery.

Product Range Our collection includes both handcrafted and non-handmade items. While we take great care in sourcing our products, variations may occur, especially in handmade goods.

Pricing and Errors The prices of our products may change without prior notice. Occasionally, there may be pricing errors or inaccurate product information listed on our website. In such cases, we reserve the right to correct any mistakes, cancel affected orders, or contact you to discuss alternative solutions. We appreciate your understanding.

Service Refusal We reserve the right to refuse service or cancel any order at our discretion to maintain the integrity of our transactions and the safety of our customers.

Return and Exchange Policy Our return policy is designed to ensure customer satisfaction. However, if we determine that a customer is abusing this policy, we reserve the right to refuse returns at our discretion.

Handmade Product Variations Due to the handmade nature of some of our products, slight variations may occur. If we are unable to fulfill an order in its entirety due to these variations, we will promptly issue a refund for any unavailable items.

Purchase Limits To maintain inventory integrity and ensure product availability for all customers, we reserve the right to limit the quantities of items purchased.

Order Processing and Fulfillment Orders are processed as quickly as possible. If there are any delays due to inventory shortages or unforeseen circumstances, we will notify you accordingly.

Shipping Policy We offer various shipping options based on your location and order size. We are not responsible for delays caused by shipping carriers.

Wholesale Eligibility Wholesale pricing is available to approved customers only. To qualify, you may be required to provide business credentials, such as a reseller permit or tax ID.

Changes to Policies We reserve the right to update or modify these policies at any time without prior notice. It is your responsibility to review them periodically.

Thank you for choosing Tremont Floral. We appreciate your business and look forward to serving you!